SHIPPING POLICY
UPS Ground
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We use our account # and charge the cost of shipping on the final invoice
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All deliveries require a signature to avoid theft of package
Customer FedEx/UPS
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Customer to provide FedEx or UPS prepaid labels
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*Labels that do not include a required signature will not be covered.*
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*For FedEx/UPS we may repack items into a larger box to keep costs down. If we repack, a $3.50 per box fee added to your final invoice. We will only do this if it is most cost effective for you.
Pickup at Enfield, CT Store (When Available)
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You can pick up your order at our Enfield, CT Store
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We will advise freight ready date and provide you with a pickup #.
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All pickups require an appointment.
Amazon LTL
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Carton labels must be submitted prior to fulfillment of your order. Format: Thermal Printing - 1 label per page.
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Once order is labeled and shrink wrapped, we will provide dimensions and weight.
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Customer then sends back pallet labels and BOL.
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A $5 pallet fee will be added to your cost to cover the cost of purchasing pallets.
Amazon SPD
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When shipping ground we try to consolidate your order into larger cartons.
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Cartons will not exceed 25 inches on any side and will not exceed 49lbs.
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$3.50 per carton fee applies to cover the cost of cartons.
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When order is complete, we will send you dimensions and weights, then you can send us the box labels. Format: Thermal Printing - 1 label per page.